AI-Powered Solutions

Frequently Asked Questions

Key advantages include:

AI can analyze complex patterns in patient data, suggest tailored treatment plans, and even predict potential outcomes, capabilities that go beyond traditional software solutions.

GoTriage improves patient care and outcomes by:

GoTriage is designed to benefit a wide range of clinics, including:

The basic steps to implement AI in your practice are:

  1. Assess your clinic’s readiness for AI adoption
  2. Choose an AI solution that fits your needs (like GoTriage)
  3. Prepare your staff through training and education about AI
  4. Integrate the AI solution with your existing systems
  5. Start with a pilot program or phased rollout
  6. Continuously monitor and evaluate the AI’s performance and impact

The time and resources required can vary depending on the size of your clinic and the scope of implementation. With GoTriage, most clinics can be up and running within an hour or two. It will take slightly longer to start receiving completed pre-assessment forms from patients since this depends on how busy you are with new patient bookings. Our team provides comprehensive support to minimize disruption. Typically, you’ll need to allocate time for:

We understand this concern, but our experience shows that patient engagement is actually quite high. GoTriage’s pre-assessment questionnaire is user-friendly and can be completed on most devices. On average 75-85% of patients complete the forms. The questionnaire is designed to be engaging and contrary to what you’d expect, patients really appreciate the opportunity to provide detailed information about their condition before their appointment.

GoTriage is designed with busy health professionals in mind. Our solution requires minimal setup and has an intuitive interface that aligns with your existing workflows. We offer quick, focused demonstrations that show immediate time-saving benefits, allowing you to see how AI can streamline your operations without adding to your workload. Most users find that the time saved on administrative tasks quickly outweighs the learning curve.

GoTriage is designed to enhance, not replace, human roles. By automating routine tasks, your team can focus on higher-value activities that require human touch and expertise. Many practices find that AI implementation leads to job enrichment and new opportunities for staff development, rather than job loss. The admin team’s role often evolves to include more patient interaction and support, which can increase job satisfaction.

A: Most staff members become comfortable with the basic functions of GoTriage within 1-2 days of regular use. Full proficiency, including utilization of advanced features, typically takes around 1 week. However, this can vary depending on individual tech-savviness and frequency of use. Through its support channels, the GoTriage team is ready to help you when you need it.

GoTriage is designed to enhance clinical skills, not replace them. The AI serves as a tool to support decision-making, not to make decisions for clinicians. It encourages critical thinking by presenting information for clinicians to evaluate and apply to individual cases. Many users report that the AI actually challenges them to stay updated with the latest evidence-based practices, promoting continuous learning rather than complacency.

No, AI will not replace skilled therapists. The role of AI in healthcare, including GoTriage, is to augment and support human expertise, not replace it. Skilled therapists bring crucial elements to patient care that AI cannot replicate, such as empathy, complex reasoning, hands-on skills, and the ability to build therapeutic relationships. AI tools like GoTriage aim to enhance therapists’ capabilities, allowing them more time to focus on these uniquely human aspects of care.

We understand that change can be challenging. GoTriage is designed to be user-friendly for all experience levels. We offer comprehensive training and demonstrate clear benefits, such as reduced administrative burden and more time for patient care. Many experienced therapists find that AI enhances their ability to provide high-quality care, rather than replacing their expertise. We suggest:

Our AI-powered clinical decision support system is specifically designed to bridge this gap. It provides junior therapists with guidance based on best practices and the collective knowledge of experienced professionals. This elevates the performance of junior staff while ensuring consistent, high-quality care across your practice. Senior therapists can use the system to standardise care protocols and mentor juniors more effectively. The AI also promotes continuous learning for all staff levels, helping to narrow the skill gap over time.

Young therapists are often drawn to tech-enabled workplaces. GoTriage positions your practice at the forefront of healthcare technology, making it an attractive workplace for tech-savvy professionals. Our comprehensive AI training also provides valuable professional development opportunities, aiding in both attraction and retention of young talent. Additionally, by automating outine tasks, GoTriage allows young therapists to engage in more challenging and rewarding aspects of patient care earlier in their careers, increasing job satisfaction and retention.

Patient responses to AI in healthcare have generally been
positive. Many appreciate:

We recommend informing patients about:

Yes, GoTriage is designed to handle complex and atypical cases. The AI is trained on a wide range of clinical presentations and can identify unusual patterns or combinations of symptoms. When it encounters a complex case, it flags it for the therapist’s attention and provides detailed information about the factors contributing to the complexity. This allows therapists to apply their expertise to challenging cases while still benefiting from AI-generated insights and suggestions.

Each AI output is reasoned, justified, and based on the evidence provided by the patient. This makes it easier for therapists to use their own experience to accept or reject suggestions, in the same way as they would when interacting with another experienced therapist. The presentation of multiple plausible explanations induces critical thinking rather than bias towards any particular suggestion.

There are multiple approaches that we use to obtain more accurate and
consistent model results, including:

  1. We obtain more complete and more relevant data via our dynamic pre-assessment questionnaire.
  2. We use multi-modal data (text and body chart)
  3. We carefully craft and extensively test model instructions based on deepsubject matter expertise.
  4. We continuously evaluate the latest state-of-the-art models and quicklyadopt the solutions that provide the highest level of performance and accuracy for our desired goals.
FAQS

Frequently Asked Questions